Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
SMS Privacy Policy
Effective Date: May 28, 2026
ExpressClean360 ("we," "our," or "us"), formerly St. Augustine Power Wash, respects your privacy and is committed to protecting your personal information.
Information We Collect
When you contact us, request a quote, schedule service, or communicate with us, we may collect:
- Name
- Phone number
- Email address
- Property address
- Service information
- Communication preferences
SMS Messaging Privacy
Customers may opt in to receive SMS messages regarding quotes, scheduling, appointment reminders, service updates, and customer support.
- Message frequency varies.
- Message and data rates may apply.
- Customers may reply STOP to opt out and HELP for assistance.
- Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
- SMS opt-in data and consent will not be shared with third parties except as necessary to provide messaging services.
SMS Messaging
By providing your phone number and opting in through our website forms, phone calls, or direct communication, you consent to receive conversational text messages from ExpressClean360 regarding:
- Quotes and estimates
- Scheduling confirmations
- Appointment reminders
- Service updates
- Customer support communication
Message frequency varies based on your interaction with our company.
Message and data rates may apply.
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Data Sharing
We do not sell, rent, or share your mobile information or personal information with third parties for marketing purposes.
SMS consent and phone numbers are never shared with third parties or affiliates for marketing purposes.
We may share information only with trusted service providers necessary to operate our business, such as:
- CRM software providers
- Messaging providers
- Payment processors
- Scheduling software
These providers are required to protect your information.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may:
- Request access to your information
- Request corrections
- Request deletion of your information
- Opt out of SMS communication at any time
Contact Information
ExpressClean360
Formerly St. Augustine Power Wash
Phone: 904-263-7779
Website: https://www.expressclean360.com
If you have questions regarding this Privacy Policy, please contact us directly.
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